© 2017 by Reef Menswear. All Rights Reserved.

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Reef Menswear, 176 York Road, Hartlepool, TS26 9EA
Company Reg. No.: 5258295 | VAT Reg. No.: 789384360

STORE POLICY

Privacy Policy & Terms and Conditions

Please read all there terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you ant and nothing you are not happy with. If you are not sure about anything, just phone us on 01429 280833.

 

Application

1. These terms and conditions will apply to the perchance of the goods by you (the customer or you). We are JKF Clothing LTD whose trading name is Reef Menswear a company registered in England and Wales under Number 05258295, whose registered trading address is at 176 York Road, Hartlepool, County Durham, TS26 9EA with email address info@reefmenswear.co.uk; telephone number 01429-280833;(the Supplier or Us or We).

2. These are the terms on which we sell all goods to you. By ordering any of the goods you agree to be bound by these terms and conditions. By ordering any of the services, you agree to be bound by these terms and conditions. You can only purchase the goods from the website if you are eligible to enter into a contract and are at least 18 years old.

Interpretation

3. Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;

4. Contact means the legally-binding agreement between you and us for the supply of the goods;

5. Delivery Location means the supplier’s premises or other location where the goods are to be supplied, as set out in the order.

6. Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for the future reference for a period that is long enough for the purpose of the information, and allows the unchanged reproduction of the information stored;

7. Goods means the goods advertised on the website that we supply to you of the number and description as set out in the order;

8. Order means the customer’s order for the goods from the supplier as submitted following the step by step process set out on the website;

9. Privacy Policy means the terms which set out how we will deal with the confidential and personal information received form you via the website;

10. Website means our website www.reefmenswear.co.uk on which the goods are advertised.

Goods

11. The description of the goods is as set out in the website, catalogues, brochures or other form of advertisement. Any description is for illustrative purpose only and there may be small discrepancies in the size and colour of the goods supplied.

12. In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

13. All goods which appear on the website are subject to availability.

14. We can make changes to the goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Personal Information

15. We retain and use all information strictly under the privacy policy.

16. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

Basis of Sale

17. The description of the goods on our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.

18. The order process is set out on the website. Each step allows you check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.

19. A contract will be formed for the sale of goods ordered only when you receive an email from us confirming the order (order confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to us giving you confirmation of the contact by means of an email with all information in it. (I.e. The order confirmation). You will receive the order confirmation within a reasonable time after making the contract, but in any event not later than the delivery of any goods supplied under the contract.

20. No variation of the contract, whether about description of the goods, fees or otherwise can be made after is has been entered into unless the variation is agreed by the customer and the supplier in writing.

21. We intend hat these terms and conditions apply only to a contract entered into by you as a consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might in some respects be better for you, e.g. by giving you rights as a business.

Price and Payment

22. The price of the goods and any additional delivery or other charges is set out on the website at the date of the order or such other price as we may agree in writing.

23. Prices and charges include VAT at the rate applicable at the time of the order.

24. You must pay by submitting your credit or debit card details with your order and we can take payment immediately or otherwise before delivery of the goods.

Delivery

25. We will deliver the goods, to the delivery location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the contract is entered into.

26. In any case, regardless of events beyond our control, if we do not deliver the goods on time, you can (in addition to any other remedies) treat thecontract at an end if:

a. We have refused to deliver the goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the contact was made, or you said to us before the contact was made that delivery on time was essential; or

b. After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

27. If you treat the contract at an end, we will (in addition to the other remedies) promptly return all payments made under the contract.

28. If you were entitled to treat the contract at an end, but do not do so, you are not prevented from cancelling the order for any goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments under the contract for any such cancelled or rejected goods. If the goods have been delivered, you must return them to us at your cost, or allow us to collect them from you (applicable locally only); once received refunds will be issued.

29. If any goods form a commercial unit ( a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the order for some of those goods without also cancelling or rejecting the order for the rest of them.

30. We do generally deliver to addresses outside England and Wales, Scotland, northern island, the Isle of Man and channels islands. If, however, we accept an order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.

31. You agree we may deliver the goods in installments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provision and provided you are not liable for extra charge.

32. If you or your nominee fail, through no fault of ours, to take delivery of the goods at the delivery location, we may charge the reasonable cost of storing and redelivering them.

33. The goods will become your responsibility form the completion of delivery or customer collection. You must, if reasonable practicable, examine the goods before accepting them.

Risk and Title

34. Risk of damage to, or loss of, any goods will pass to you when the goods are delivered to you.

35. You do not own the goods until we have received payment in full. If full payment is overdue or a step occurs towards bankruptcy, we can choose by notice to cancel any delivery still due and end any right to use the goods still owned by you, in which case you must return them or allow us to collect them.

Withdrawal and Cancellation

36. You can withdraw the order by telling us before the contract is made, if you simply wish to change your mind and withdraw without giving us a reason and without incurring any liability.

37. You can cancel the contract except for any goods which are made to your special requirements (the returns right) by telling us no later than 14 calendar days from the day the contract was entered into, if you simply wish to change your mind and without giving us a reason and without liability, except in that case you must return to any of our business premises the goods in undamaged condition at your own expense. Then we must without delay refund to you the price of those goods which have been paid for in advance, but we can retain any separate delivery charge. This does not affect your rights when the reason for the cancellation is any defective goods. This returns right is different and separate from cancellation rights below.

38. This is a distance contract (as defined below) which has the cancellation rights (cancellation Rights) set out below. These cancellation rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:

a. Goods that are made to your specifications or are clearly personalized;

b. Goods which are liable to deteriorate or expire rapidly.

39. Also, the cancellation rights for a contract cease to be available in the following circumstances:

a. In the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.

Right to Cancel

40. Subject as stated in these terms and conditions, you can cancel this contract within 14 days without giving any reason.

41. The cancellation period will expire after 14 days from the day on which acquire, or a third party other than the carrier indicated by you acquires physical possession of the last of the goods.

42. To exercise the right to cancel you, just inform us of your decision to cancel this contract by clear statement setting out your decision (e.g. a letter sent by post, fax or email).

43. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of Cancellation in the cancellation period

44. Except as set out below, if you cancel this contract , we will reimburse to you all payments received from you, including the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us).

Deduction of goods supplied

45. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you (i.e. handling the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods: e.g. it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.

Timing of reimbursement

46. If we have not offered to collect the goods, we will make the reimburcement without undue delay, and not later then:

a. 14 days after the day we receive back from you any goods supplied, or

b. (If earlier) 14 days after the day you provided evidence that you have sent back the goods.

47. If we have offered to collect the goods or if no goods where supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.

48. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, ou will not incur any fees as a result of the reimbursement.

Returning goods

49. If you have received goods in connection with the contracted which you have cancelled, you must send back the goods or hand them over to us at 176 York Road, Hartlepool, County Durham, TS26 9EA. You agree that you will bear the cost of returning the goods.

50. For the purpose of these cancellation rights, these words have the following meanings:

a. Distance contract means a contract concluded between a trader and a customer under an organized distance sales or service-provision scheme without the simultaneous physical presence of the trader and a consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.

b. Sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and service as its object.

Conformity

51. We have a legal duty to supply the goods in conformity with the contract, and will not have conformed if it does not meet the following obligations.

52. Upon delivery, the goods will:

a. Be of satisfactory quality;

b. Be reasonably fit for any particular purpose for which you buy the goods hich, before the contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgement) and be fit for any purpose held out by us or set out in the contract; and

c. Conform to their description.

53. It is not a failue to conform if the failure has its origin in your materials.

Successors and our sub-contractors

54. Either party can transfer the benefit of this contract to someone else, and will remain liable to the other for its obligations under the contract. The supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

Circumstances beyond the control of either party

55. In the event of any failure by a party because something beyond its reasonable control:

a. The party will advise the other party as soon as reasonably practical; and

b. The party’s obligations will be suspended so far as its reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the customer’s above rights relating to delivery and nay right to cancel below.

Excluding liability

56. The supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) the death or personal injury caused by negligence or break f the suppliers other legal obligations. Subject to this the supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the contact was made, or (ii) loss (e.g. loss of profit) to the customers business, trade, craft or profession which would not be suffered by a customer – because the supplier believes the customer is not buying the goods wholly or mainly for its business trade, craft or profession.

Governing law, jurisdiction and complaints

57. The contract (including any non-contractual matters) is governed by the law of England and Wales.

58. Disputes can be submitted to the jurisdiction of the courts of England and wales or, where the customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

 
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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